BRAND MATTERS: Brands and the youth market
The youth segment
is now a major target of brands. Youth have become powerful due to
their adventurous and trend-setting lifestyle. Companies create
strategies aimed at connecting directly with the youth.
The telecom
companies have adopted the music platform as a verifiable channel to
tap enormously into the youth market. Banks have also developed
youth-centric products which are aimed at stimulating and sustaining
the interest of these energetic lot. Some of these products speak the
language and exemplify the dynamic, vibrant, and adventurous lifestyle
of the youth.
The rise of social
media has also redefined the importance of the youth market. The youth
market grows in leaps and bounds and they tend to experiment with
brands that align with their status. I just stumbled on information
that young people in South Africa have a mobile penetration of about 86
per cent. I know the figure can be higher in Nigeria.
With this scenario,
companies need to create strategic youth marketing plans that enable
the brand gain relevance, which translates to building brand equity.
There should be a core brand strategy that focuses on youth.
It is obvious that
any brand that ignores the youth market does so at its own peril. Brand
messages should be tailored to align with the lifestyle, culture, and
aspirations of youth. The social media has become a key tool in
aligning with the culture of youth and brands need to recognise the
impact of social media revolution on the youth.
For any brand to
effectively connect with the youth, it should understand what resonates
with them and what is popular amongst their peers. The concept of wants
and needs cannot be divorced from youth too, as priority should be
given to their needs in order to empower them. They also want brands
that are desirable and trustworthy. The Sprite Triple Slam is hinged on
drama, sports, and music platforms. It showcases the talents and skills
of youth in these areas. Through these platforms, the brand has been
able to connect and bond with youth more.
The truth is that
youth always experiment with different brands, as they are
trendsetters. Any brand that aligns with their culture automatically
wins them over. Messages should be direct and concise, as youth have
short attention span due to the immediacy of the digital world. They
want brands to provide them with up to date, improved services on a
regular basis. When a brand refuses to meet up with their expectations,
they move on to any other brand that satisfies their yearnings.
The role of word of
mouth cannot be underestimated among youth. When a brand satisfies
their yearnings, they ‘mouth’ it to others and it generates influence
and advocacy for the brand. This also underscores the edge of social
media networking amongst youth, as a community is built around this. It
explains why the youth market is seriously pursued by marketers. A
brand is not connecting with today’s youth if it is not social
networking.
Youth are shifting
to social media to connect, network, and influence one another as they
pay attention to online brand messages which appeal more to them.
There should be a
positive connection between brands and youth. There are key messages
that resonate with young people and brands should leverage on such.
When brands connect with youth, they develop long and memorable
relationships.
The world has
indeed become a digital village and the youth have embraced technology
to broadcast their opinion on a global platform. They want their voices
to be heard and they want brands to empower them to do this.
With the marketing
space being crowded, brands that deploy appropriate strategy definitely
engage and retain young consumers. Youth engagement tools should be
adopted to influence youth and their community.
It is also
important that consumer demographics is focused on from concept to
execution stage in the brand communication campaign. This ensures that
the communication approach is relevant with youth lifestyle.
The youth market
has, to a large extent, helped brands to rethink, re-work, and reinvent
their communication strategies to align with the real needs of youth.