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Manchester City set to prey on Fulham

Manchester City set to prey on Fulham

Manchester City will
today continue with their quest to secure a berth into next season’s
UEFA Champions League with a game against Fulham at the City of
Manchester Stadium. Their current position on the Premier League
standings guarantees them a historic spot in next season’s competition
but they will go a long way in further cementing that fact if they
emerge victorious at the end of today’s tie against a side managed by
their former boss Mark Hughes.

And that looks
likely to be the case if one considers the fact that the visitors from
London have won just six times in 25 league visits to Eastlands.
However, Fulham’s recent record at Manchester City has been quite
impressive with three wins, three draws and only two defeats in eight
Premier League visits with their most recent result being a 2-2 draw in
last season’s campaign when they had to come from a two-goal deficit to
claim a remarkable draw thanks to a 68th minute equaliser from Clint
Dempsey. But that aside, they face a Manchester City side who ran out
4-1 winners last time both sides met in November at Craven Cottage
courtesy of goals from Yaya Toure,

Pablo Zabaleta and
Carlos Tevez, who grabbed a brace, with Zoltan Gera claiming a
consolation goal for the home side on that occasion.

Also, they face a
Manchester City side that has, in keeping with the defensive policy of
their Italian manager Roberto Mancini, kept 12 clean sheets in this
season’s Premier League.

Although, their last
outing in the league saw them go down 2-1 to Manchester United at Old
Trafford, City will be buoyed by more encouraging results in the FA Cup
and Europa League that have followed.

Last weekend they
walloped Notts County 5-0 in the FA Cup before following it up with a
3-0 triumph over Aris Salonika in midweek, which booked them a spot in
the Europa League last 16. Injuries But City have won just one of their
last four Premier League games, which came against West Brom and will
be without the influential duo of Adam Johnson and Nigel de Jong who are
both down with ankle injuries. Micah Johnson is also down with a calf
injury while James Milner is also expected to miss out through a
hamstring injury. Irish goalkeeper Shay Given has also been ruled out
for the remainder of the season with a shoulder injury even though he
would have had to settle for a berth on the reserve bench owing to the
impressive form of Joe Hart.

Fulham head into
today’s game unbeaten in three of their last games, including two
successive draws against Chelsea and Aston Villa, but they also have
injury concerns of their own. Midfielder Steve Sidwell has been ruled
out for four weeks after damaging knee ligaments, while Philippe
Senderos and Diomansy Kamara are down with back problems. But the
biggest injury problem facing them is Bobby Zamora who suffered a fresh
injury blow on Friday and is doubtful to appear for Fulham.

The striker, who
only returned from five months out with a broken leg in last Sunday’s FA
Cup defeat to Bolton, went over on his ankle in training and faced a
fitness test on Saturday and looks a major doubt for today’s game.

However, Hughes is boosted by the return of Simon Davies (ankle) and Damien Duff (calf).

Liverpool at Upton
Park The other game billed for today in the Premier League comes up at
Upton Park where West Ham will be hoping to secure a win that will
propel them out of the relegation zone against a Liverpool side aspiring
for a top-four finish. Avram Grant’s team have been horribly
inconsistent in the league but must now build on their unlikely recovery
at The Hawthorns in their last outing, together with the FA Cup
thrashing inflicted on Burnley, to inject real momentum into their
campaign. But Liverpool have lost only once at Upton Park since 1999
and could move within three points of fifth-placed Chelsea with a win.
Kenny Dalglish side’s are also unbeaten in eight games and look set to
be boosted today with the return of captain Steven Gerrard after a
three-game absence with a groin injury.

The England international was not risked in last Thursday night’s
Europa League game against Sparta Prague but manager Dalglish later
said the midfielder was close to fitness although there remains doubts
over the fitness levels of Martin Kelly and Daniel Agger, who were both
forced off against Sparta. Fabio Aurelio is equally out of today’s game
as is Andy Carroll who will need to wait another day before making his
debut for the Reds. Luis Suarez will however return to the starting
line-up after being ineligible for the game against Sparta.

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Using academies to develop potential

Using academies to develop potential

Football academies
are seen as avenues where football potential can be developed , and in
Nigeria , they run into hundreds. Best known among them are the Kwara
Football Academy, which once had the former Super Eagles coach, Clemens
Westerhof as its technical adviser and the Pepsi Football Academy, which
currently has about 3,000 students and has been able to produce Eagles
players like Mikel Obi, Osaze Odemwingie, Joseph Akpala, Elderson
Echejile to mention but a few.

About two weeks ago,
Paul Hamilton, former Nigerian International who also is the proprietor
of the Weekend Soccer Academy expressed dismay at the speed at which
football academies are proliferating around the country without caution.
The former coach of the Super Eagles and Super Falcons went on to say
that if left unchecked this trend could lead to a decline in the value
of the products gotten from the academies.

A place to discover talents

Speaking with Iain
Nelson, a consultant with the Pepsi Football Academy established in 1992
under the leadership of Kashimawo Laloko, he revealed that though the
Academy started as a marketing strategy of Pepsi, it has come to mean a
lot to the youth in Nigeria. “With Pepsi however, there is the
additional opportunity to go on to win scholarships abroad and play
football while they study, something that may have never happened if
they were somewhere else. One thing about football academies generally
is that it is a place where talents are discovered.”

This assertion may
not be farther from the truth. During the 2009 edition of the FIFA U17
World Cup that was held in Nigeria, it was discovered that a majority of
the players were picked from football academies which even had no
prominence or popularity. A lot of these academies are privately owned
and it is the joy of the financiers and proprietors that the players in
their team are given the opportunities to showcase their talent.

Joy Etim, a former
assistant coach with the Super Falcons speaks on how she started her
academy, Puma Football Academy. “After I got my coaching certificate and
did not get a job in the sports ministry, I decided to create a job for
myself, by coaching secondary schools. Later I thought about it that
not all the children walking on the street would have the opportunity to
go to the schools where I coach, so I decided start the academy. We
have a boy’s team and a girl’s team and some of them have graduated into
clubs for seniors also run by her.

Love for what you do

She speaks on her
love for what she does, “The effort it takes to manage the academy is
not easy but I see these children as my own. Not all of them would have
the opportunity to go to school but in the academies, you are able to
have a kind of influence in their lives and impact them in a positive
way, on and off the pitch.” Another coach, Samson Famose, proprietor of
Akinola Football Academy says he started his academy because of his love
for children. “Every time I see these boys loitering around the area
doing nothing ,I bring them together in the evenings to just play
football.” Famose who started his academy with just five children now
has over 50 of them enrolled in his academy.

Ossy Nwokeabia,
proprietor of Collin Edwin Global Sport Limited, a company that
organises local tournaments says that football academies are the bedrock
of sports in the grassroots. “Though I do not have a club personally, I
have friends who have them and I tell you if the youth have not playing
together as a team, how will they come together for competitions.
Besides when scouts come looking for young players, that is the first
place they go to.” Etim agrees with this assertion.

“When scouts come
over to Nigeria, they get in touch with people who have academies. Just
recently, I had one person come that said he wanted to get athletes. I
refused to help him pick them because he was getting them for the
national team of a West African country.”

Made fit for life

Apart from being an
avenue to showcase talent, Etim said, it helps give the children a form
of stability. “It is an avenue to at least take them off the streets,
even those who are not on the street may have some sort of problem, and
our academy tries to make them feel at home. You know there are times
that as a coach you do the work of a psychologist, parent, advisor etc.

Nelson also agrees
that though the first reason for creating a football academy is to groom
talent, he believes that stay of the child in such a group does more.
“One benefit of this is that the kids get to grow up in a very
structured environment where they are taught discipline because to be
sincere with you, not all of them would grow to become the next Mikel
Obi. But you would have at least instilled in them something that they
get to live with for the rest of their lives.”

For football
academies to reach their highest potential however, Nwokeabia has said
there is the need for the Nigerian Football Federation (NFF) to have
impute. “The work that the coaches are doing is good but it is important
that tournaments should be organised for the academies, like
inter-academy competition, maybe regionally and then the best in the
regions would face each other in a national final. Most of the
opportunities they have to participate in tournament is by virtue of the
tournament organised by private hands which may be not have a wide
reach like the NFF but if the Federation is able to organise
competitions that would have a wider reach then it would be better for
our football here in Nigeria.

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RED CARD: Boxing trapped in the jaws of maladministration

RED CARD: Boxing trapped in the jaws of maladministration

If
Nigeria’s performance in sports in the last fifty years is reviewed,
boxing will surely rank in the top three of events that have helped
burnish Nigeria’s global image.

At the Olympic
Games, World, Commonwealth and Commonwealth Games, our boxers always
returned with laurels with some of them being in the top ten brackets
of their various weight categories.

These pugilists
kept alive the tradition of the 1950s and early 1960s when Hogan “kid”
Bassey and Dick “Tiger” Ihetu annexed world titles in their different
divisions.

The period from
independence to the early, maybe even the late, 1980s was a period of
ferment for boxing in the country both in the professional and amateur
ranks. Names like Eddie Ndukwu, Obisia Nwankpa, Dele Jonathan, Billy
Famous, Abraham “the Assassin” Tonica, Tony and Davidson Andeh, Peter
Konyegwachie, Christopher Ossai, Jeremiah Okorodudu, Joe Orewa, kept
the professional and amateur ranks bubbling with activity while earning
Nigeria positive reviews internationally.

To sustain the
tempo of activity there were a number of competitions for amateurs
notably the Eagle Belt Championships. At the pro level, our boxers
benefited from the myriad of fights promoted by Nigerian boxing
promoters.

Today, all have
gone kaput. Activity both on the amateur and pro scenes have fizzled
out with the result that our boxers when they manage to attend
international boxing competitions, become cannon fodder for their
opponents. It will be hard to tell the last time Nigeria returned from
a Grade A boxing tournaments with medals.

On the professional
scene, only Samuel Peter has kept Nigeria’s name alive even though he
has not particularly being in his elements in recent times.

Hunger within

Without using
euphemisms, boxing is dead in Nigeria, administratively that is. I
stand to be corrected, but I feel that our decline in boxing has
absolutely nothing to do with a dwindling talent base.

On the contrary,
hunger for the sport has never been stronger among our youth than at
this time. On Friday, while discussing with Paul Bankole, head of the
Directorate of Sports of the Redeemed Christian Church of God about an
amateur boxing tournament to be jointly organised by the Church and the
Office of the Special Assistant to the Governor of Lagos State on
Grassroots Sports development taking place between March 2 and 3, 2011,
I was shocked to discover that there are as many as 54 boxing clubs in
Lagos State. These are the officially recognised ones. There are others
operating at an informal level where youngsters practice their craft
hoping for a breakthrough into the big league. In Ogun State there are
equally many boxing clubs where boxers, male and female, hone their
skills.

Now, isn’t it surprising that our boxing administrators are not attempting to feed this hunger?

They seem to have reached a cul-de-sac in terms of ideas.

During my meeting
with Bankole last Friday a young lady walked into his office with a
middle aged man who was later identified as David Adekunle, a boxing
coach and manager of Achimota Boxing Club based in Lagos.

The lady who looked
smart sporting a tee-shirt over trousers turned out to be Kehinde
Obareh, a boxer who has represented Nigeria at the world championships.
She is also the second ranked boxer in the world in kick boxing. As I
interacted with her I began to feel her pain and frustration as she
told me that despite being one of the first nation to embrace women’s
boxing, Nigeria is lagging behind other nations who just latched onto
the sport because our administrators were not doing their bit.

Indeed, if you
properly assess the situation you will find that many of the
individuals who have administered boxing haven’t the faintest clue what
the sport is about. Our performance at the last Commonwealth Games in
India and its aftermath accurately captures the malaise.

The whole process
from the selection of head coach to the selection of boxers for the
games underscores the rot within the system. One thing that also
emerged from my discussions with Obareh and Adekunle was the fact that
while quality coaches are in short supply in the country, the boxing
federation has somehow managed over the years to alienate even the good
ones.

We need to get back on track. We must get our boxers particularly
the amateurs fighting again. This is one reason why the collaboration
between the Redeemed Christian Church of God and the Lagos State
Government is welcome.

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Nigeria universities to get nanomedicine centre

Nigeria universities to get nanomedicine centre

The National
Universities Commission (NUC) has signed a Memorandum of Understanding
(MOU) with the Institute for Lasers, Photonics, and Biophotonics
(ILPB), United States of America for the development of an
international joint research centre for nanomedicine in some Nigerian
universities. According to details of the MOU, the first phase of the
initiative is to implement the program at NUC-selected universities
while the second phase will bring Nigerian researchers to train at ILPB
and equipment distributed to Nigerian universities. The MOU postulates
that by this time, there should be “global impact of research with
widespread implementation of quantum dots and other nanoparticles in
the fields of medical diagnosis and treatment.” The third stage, meant
to take place five to 10 years from now, will be defined by major
research focuses, sufficient funding, and effective personnel training
and the centre is expected to become a first-class research center not
only in Nigeria, but in the world.

The NUC appointed
Paras Prasad, a professor of chemistry and medicine with the University
of Buffalo (UB) and the executive director of the ILPB, as the head of
the joint research center.

“The two major
application areas are alternate energy and health care. We are applying
this merge of photonics, of light wave energy, for application in the
area of medicine called nanomedicine. The other, alternative energy
focuses primarily on solar energy harvesting,” he said.

Beneficial science

Folarin Erogbogbo,
leader of the Nigerian group and research assistant professor in cancer
nanotechnology, explained that the primary focus in Nigeria will be on
nanomedicine, which could be applied to disease diagnosis, treatment,
and delivery.

“Over here [at UB],
we’ve done some work that could be beneficial for the early detection
of cancer. However nanomedicine doesn’t end there,” Mr. Erogbogbo said.
“It could be used in other areas like malaria and AIDS research and so
on; obesity issues, as well.” Mr. Erogbogbo, one of the primary
promoters of this collaboration, identified Prasad’s propensity to work
with international researchers and noticed that UB did not have a
strong academic presence in Africa. “The joint research institution
would incite a lot of change in Nigeria… we’re bringing cutting edge
technology to Nigeria,” Mr. Erogbogbo boasted.

Abike Dabiri-Erewa,
the chairperson of the House of Representatives Committee on the
Diaspora, was present to witness the signing of the MOU.

“We look forward to partnering with a world leader like UB that can
help us develop our scientific infrastructure. This is a bold step that
will go a long way toward the NUC’s vision for creating opportunities
in frontier areas of research and technology,” she said.

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Opposition parties team up against Oshiomhole

Opposition parties team up against Oshiomhole

Ahead of the 2012
gubernatorial election in Edo State, a faction of the Labour Party (LP)
has entered into a coalition with the Peoples Progressive Party (PPP)
and other political parties in order to challenge the Action Congress
of Nigeria (ACN)-led government at the polls.

A national leader
of the PPP, Solomon Edebiri, who disclosed this in Benin City over the
weekend shortly after a meeting with leaders of Congress for
Progressive Change (CPC), ANPP and a faction of Labour Party in the
state, described both the ACN-led government and the PDP in the state
as “birds of the same feather.” “Our people have seen that while the
PDP ruined this state for over ten years which our people are still
suffering, the ACN government has become a military regime where only
one person dictates to all,” he said. “We are working on aligning with
all political parties to ensure that PDP and ACN do not come back to
power in Edo State. That is the idea. We want to be sure that the
people have a true progressive party.

He further
described PDP and ACN as ‘the same kind of wine in different bottles’,
saying politicians in both parties are the same. “You know they have
been decamping from PDP to ACN and from ACN to PDP. So, certainly our
people cannot take them very serious,” he said.

Not strong enough

Mr Edebiri said
opposition parties in the state have come to realise that none of them
can singly take on the ruling party because the resources cannot be
enough.

“So, we are therefore putting together a team of political groups to
form a very strong coalition to ensure that these people do not come
back in 2012,” he said. “We have to start it now by ensuring that we
have enough candidates from other political parties in the House of
Assembly in Edo State. And that is the essence of the various alliances
that we are putting together.” Mr Edebiri explained

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Resident commissioner blames politicians for violence

Resident commissioner blames politicians for violence

The Resident
Electoral Commissioner (REC) in Ekiti State, Isyaku Maigoro, has
identified intimidation of opponents by political office holders as
being responsible for the violence experienced during elections. The
electoral officer, who is retiring from the Independent National
Electoral Commission (INEC) today after the expiration of his tenure,
said Nigeria will continue to witness a flawed election as long as the
doctrine of win at all cost remains. Speaking in Ado Ekiti on Saturday,
Mr Maigoro called for attitudinal change among all those involved in
the electoral system for Nigeria to join the league of advanced
democracies in the world. “A situation whereby a governor or any other
political office holder goes to the polling unit with thugs to cast
their votes always resorted to intimidation of opponents and had always
been causing serious problems among politicians,” he said. “But a
situation whereby a politician goes to cast his vote solely without
anybody escorting him will enhance peaceful conduct of election and I
am convinced that Nigeria will start to get it right the day this habit
is embraced.”

Afraid of losing

He said politicians
always create situations to either mar the electoral process or ignite
crisis when they realise that they are losing. Mr Maigoro expressed
confidence in the ability of the leadership of the electoral Commission
to conduct a free, fair and credible election in 2011.

The REC also warned against taking politics as a business by
Nigerian politicians, saying this is the only anti-dote to winning at
all costs attitude of politicians.

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‘Why Nigerians should vote for Jonathan’

‘Why Nigerians should vote for Jonathan’

Electoral reforms,
the consolidation of the Amnesty programme, increase in power supply
are some of the achievements of the administration of Goodluck Jonathan
and his deputy, Namadi Sambo in the few months they have been in charge
of affairs in Aso Rock. The National Publicity Secretary of the Peoples
Democratic Party, (PDP), Rufa’i Alkali said this at the weekend in
Benin. Mr Alkali, who addressed journalists during a brief stopover of
the presidential trail in Benin City on a campaign trip to Delta State,
said this makes it obvious why Nigerians must return Messrs Jonathan
and Sambo back to office through their votes come April 2011. He said:
“What we are saying is that if we know that we have won the elections,
we would have gone home and stop campaigning, why should we waste time
resources and energy and carry our president around the country at high
risk to campaign? No, we believe we can win but we cannot win without
reaching the people. That is why you must reach them, talk to them and
also promise them things they will understand. So, we are prepared to
go extra mile to reach the people, and that is what we are doing, that
is why we are not sleeping.”

Promoting peace

Mr Alkali said one
area of interest to the government is to ensure that the nation
continues to live in peace and harmony, as against insinuations that
the PDP-led government has failed in tackling the incessant security
breaches across the federation.

“This party, this government initiated and then encouraged and
supported the movement of the electoral reforms that today Nigerians
are celebrating, so the issue of security is also being looked at very
seriously,” he said. “The issue of security of lives and property is
the fundamental requirement of the government. Government is busy
tackling these issues of security breaches as we observed in Jos,
Bauchi. But remember that most of these issues were inherited by this
government. Most of what this party has been doing is to address these
problems.”

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Jonathan urges opponents to place nation above self

Jonathan urges opponents to place nation above self

President Goodluck
Jonathan has urged Nigerians to place national building above personal
interest. Mr. Jonathan, who is the presidential flagbearer for the
People’s Democratic Party (PDP), also urged all political parties and
candidates to elective offices to steer clear of false, malicious,
spiteful, malevolent and wicked campaigns against their opponents. He
spoke in reference to a publication in a national daily, which reported
that the PDP voted N2.9billion to capture the southwest. The PDP had
lost some states in the zone to the Action Congress of Nigeria (ACN)
which now controls three states to PDP’s two, while the labour party
controls one. The presidential spokesman, Ima Niboro, said the
president “noted with regret and sadness the totally false, malicious
and repugnant lead report.

“The entire report
has no factual basis and its contents are a product of the
mischief-driven imagination of its authors,” he said. “President
Goodluck Jonathan who has been busy touring all the states of the
federation, including the southwest, in an all-out effort to win the
hearts and minds of Nigerians in the traditional and
politically-correct manner, has absolutely no need to resort to any
underhand tactics to win the coming presidential elections.” He also
stated that the president and his supporters across the country are
working extremely hard to achieve success in the elections in an
indisputable and transparent manner.

Rule of law

Mr. Niboro said the
tumultuous crowds that have attended the Jonathan/Sambo Campaign
rallies across the country and the increasing endorsements of the
ticket by other political parties, royal fathers and interest groups
clearly point to the success of the president’s untiring campaign to
convince Nigerians to give him a fresh mandate for four years.

“As he continues to
show by word and action, President Jonathan remains fully committed to
free, fair and credible elections in April. His being a candidate in
the elections has not affected this commitment in any way,” he said.

The statement also
explained that Mr. Jonathan is also a firm believer in the doctrine of
separation of powers and the rule of law.

“He is fully committed to upholding the independence of the
judiciary at all times and will never be part of any conspiracy to
misuse security agencies for partisan political purposes or impugn the
integrity of the judiciary for private ends,” Mr. Niboro said.

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Court warns anti corruption agency against delay

Court warns anti corruption agency against delay

A Federal High Court in Abuja at the weekend warned
the Economic and Financial Crimes Commission (EFCC) to stop delaying
the prosecution of Bayelsa State government officials facing charges of
money laundering and diversion of public funds.

The commission had, on March 23, charged four top
officials of the state government, namely: Francis Okoruko, Abbot
Clinton, Ikhobo Anthony Howells, and Sylva Opuala – Charles. But since
their arraignment, trial until now was yet to commence.

Presiding Judge, Donatus Okorowo told the EFCC that
the several adjournments made in the trial have been at their instance
and warned that it will not fail to strike out the charge against the
accused persons if the prosecution fails to come up with its witness on
March 11, 2011, the adjourned date to conclude his evidence .

Mr Okorowo issued this warning following a request
for adjournment made by Ugochukwu Ezekiel on behalf of EFCC’s
prosecutor, Festus Keyamo, who was not in court. Mr Ezekiel requested
for the adjournment on the ground that the prosecution witness is
absent.

But counsels to the accused persons, Chris Uche and
Sunday Ibrahim Ameh, called on the judge to take note of the lack of
diligence on the part of the prosecution. They further argued that the
absence of Mr Keyamo at the trial underscored the lack of commitment
and diligence to dispose off the matter, noting that Mr Keyamo was in
error to direct another lawyer to represent him.

The lawyers said their clients were eager to conclude
trial so as to get the criminal charge hanging on their necks
discharged as they were sure of their innocence.

The judge agreed with the defence counsel that the
prosecution was responsible for the series of adjournments and was not
happy with Mr Keyamo for sending another counsel.

Not so speedy

At the last hearing, both defence counsels, on the
basis of wanting a speedy trial, had withdrawn their objection to the
admissibility of a document sought to be tendered in evidence by Mr
Keyamo.

Mr Keyamo had sought to tender the statement made to
the EFCC by the 2nd accused person, Clinton Abbot, through his
prosecution witness 1, Adebayo Adeniyi Oluwasegun, but Messrs. Uche and
Ameh objected to the procedure on the premise that it would offend
Section 36 [a] of the Evidence Act since he (Oluwasegun) was not
incidental to the statement being made. After a spell of arguments, the
Judge was to adjourn the matter to enable him rule. But Counsel to the
accused persons, eager to make progress with the trial, agreed to
withdraw the objection after Mr Keyamo had entered an undertaking that
he will not rely on any other Investigating Police Officer (IPO) to
tender any further evidence.

Consequently, the statement sought to be tendered was
later admitted in evidence after which the police officer recounted
steps he took in the course of investigating the case.

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Agency to train aviation workers on customer care

Agency to train aviation workers on customer care

he Nigerian Civil
Aviation Authority (NCAA) has mandated airlines, agencies, and the
various parastatals in the sector to train their employees in the
efficient delivery of customer services to travelers.

The directive, a
fallout of the incessant complaints from both domestic and
international air travelers, is aimed at eliminating the occasional
fighting encountered at the various airport terminals between ticketing
and reservation officers of airlines and air passengers.

The civil aviation
regulatory agency said the training will enable airlines and industry
stakeholders to know their rights as well as intimate them on the
rights of travelers.

“We strongly
recommend that your organisations embrace the training programme being
offered by the consultant in order to raise customer service delivery
standards in the industry through nominating members of your staff to
participate in the programme,” said Adamu Abdullahi, director, consumer
protection unit, NCAA, in a message to airlines.

Mr. Abdullahi said
the mandatory training will uphold the International Civil Aviation
Organization (ICAO) standards and recommend practices that apply
globally in the industry, adding that the authority has given the
consulting firm the power to make sure that the key players in the
sector abide by the training.

Passengers’ rights

Daniel Young,
managing director of Karamba Consulting Limited, the company expected
to conduct the exercise, disclosed that the training, which commences
from next month, will also focus on the rights of passengers, noting
that travelers will be made to know what is expected of them and how
they are to go about their grievances when disappointed by an airline.

“We are going to
mount posters at strategic locations belonging to airlines and various
agencies, notifying them of their rights and those things expected of
them whenever they are on a journey and at the airport,” he said.

Mr. Young disclosed
that at the end of the training, employees of various airlines and
agencies in the sector will be able to “satisfactorily relate” with
their customers, and the issue of disagreements and fighting at the
airports will be reduced to the barest minimum.

“The training will
enable us cut down on check-in time and procedures, decongest the
airport should there be need, help airlines make more money, help
revenue agencies generate adequate funds, and make passengers
appreciate travelling experience when at our airports,” he said.

There have been series of reports of passengers battling with
ticketing and reservation officers at terminals over issues ranging
from unexplainable flight delays, cancellations, and rescheduling, a
situation viewed by experts as poor customer delivery services on the
side of airlines and other service providers at the airport.</

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